New edition available

CHCCOM002 Use communication to build relationships Release 2 describes the skills and knowledge required to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust. It includes information on how to:

-communicate with clients and co workers
-address communication needs
-facilitate meetings

It contains learning content, case studies, formative assessments and learning checkpoints.

Learner guides

• Product Code: CXCOM002
• ISBN: 978-1-76059-818-1

Support resources

• Product Code: CSCOM002T
• ISBN: 978-1-76031-469-9